Providing quality service is not just good business practice, it is the reason We exists. When you buy our products, you place your trust and confidence in our technology and engineering. Our commitment to excellence begins with you. Along with every product purchase comes a world-class, state-of-the-art group of professionals dedicated to assisting your organization in optimizing the value of your product.
Working closely with our Support enables our customers to benefit from the knowledge and expertise within the global team. In particular, by utilizing the services provided by Support, our customers benefit from:
Fast problem resolution
Preventive maintenance
Minor Conflicts
Help with Configuration issues
Evaluation of enhancement requests
Increased product satisfaction
A range of different support packages are available to customers depending on the complexity of their implementation and individual business requirements.