‘Save your real time and money while ensuring rock-solid results’
With over 10 years of experience in the Egyptian market since 2009, Implementing technology successfully is the fundamental cornerstone of our business. We bring extensive value to our customer’s operations with our experience, knowledge, training and skills. This is what our customers can count on.
Projects Implementation Services
Provide you with peace of mind and alleviate your resource constraints with trusted best practices and a proven methodology.
WASS Professional Services expertise is the key to successful implementations. Our Professional Services personnel are fully trained & certified ensuring you will be satisfied with the results. Our extensive experience can reduce the day-to-day involvement, start fast and complete your projects on time and on budget, resulting in enhanced performance, productivity and profitability.
Health Check & Assessment Services
Analyzes the operating environment, identifies potential problems and makes recommendations for improvements.
Health check service deliverables
WASS Consultant will consolidate the information compiled during the engagement into an electronic report and scorecard covering all aspects of the solution. The report includes:
• Product installation and configuration review
• Review of system performance
• Disaster recovery verification
• Recommendations for improvements
Technical Support Services
At WASS, we take support seriously, making sure you can quickly get the expert help you need. Many of our products come with 24/7 support and upgrades as standard level of support your business needs.
Consulting services save you real time and money while ensuring rock-solid results.
Our methodology is based on years of real world knowledge and experience as well as industry best practices. The end result is increased service levels to both internal and external customers while increasing your overall return on investment
Education and Training is a best Practice that enhances your organization’s ability to optimize the use of our award-winning products
Our instructor-led courses are held publicly in various locations or can be brought on-site to your location to help you learn in the time and place that is most convenient for you.
Service Level Agreements
Superior onsite technical support on a short or long term basis. Since 2003, we have accumulated an invaluable technical knowledge base and have developed industry methodologies and best practices.
24x7x365.25 SLA Support
8×5 SLA Support