NetIQ Unified Communications and VoIP Management Solutions

NetIQ-LogoUnified Communications and VoIP Management Solutions is a collection of NetIQ products that work together to help ensure high-quality VoIP service. Together, AppManager®, Vivinet® Assessor, and Vivinet Diagnostics provide a complete lifecycle management solution for enterprises and MSPs across Cisco, Avaya and Microsoft environments.

Build a network inventory and perform a configuration assessment

Save time by automatically surveying routers, switches and WAN links. Report on information about device configuration compared to a set of rules you supply or based on vendor recommendations.

Highlight limitations of current network devices

Using background traffic that simulates the impact of other application traffic on VoIP call quality, gain insight into potential needs for additional or upgraded devices before VoIP deployment by monitoring utilization statistics of current network devices and links.

Provide polished and customizable assessment reports, analyzing results at the end of the assessment

The report is easily customized and provides a straightforward executive summary that assesses the network’s readiness for VoIP, along with detailed results by location for further analysis.

Managing voice quality

Gain a single, integrated view of your unified communications environment

You can see your IP phones, call servers, voice mail and contact center applications, as well as the underlying IT infrastructure, all from a single integrated console.

Collect data on call activity, quality, and failure metrics

Monitor server health by tracking key metrics and understand your end users’ quality of experience in real time.

Get automated event response

Set up event-driven actions-such as sending an email or a pager alert, generating an SNMP trap to a network manager or running a diagnostic or corrective fix program-to execute automatically when a specific event occurs.

Track phone de-registration and disconnection status

Provides an inventory of phones configured for your Cisco Unified Communications deployment.

Improving voice quality

Get comprehensive metrics collection, storage and reporting

Resource usage is available down to the end-user level, while providing prepackaged performance, voice traffic, and SLA reports. Performance data is stored for years to enable trend analysis and capacity planning.